Reviews Policy

At Engravia, we value customer feedback and encourage all users to share their honest opinions about our products. To ensure that reviews remain fair, transparent, and respectful, we have outlined the following guidelines:

1. Eligibility to Leave Reviews

You must have purchased a product from Engravia to leave a review.

We reserve the right to verify your purchase before publishing your review.

2. Content Guidelines

Reviews must be based on your own genuine experience with the product.

Offensive, defamatory, or misleading content will not be published. This includes, but is not limited to, language that is discriminatory, harmful, or vulgar.

Reviews must not contain personal data (e.g., email addresses, phone numbers) or promote third-party services.

3. Review Moderation

All reviews are subject to moderation by Engravia. While we aim to publish reviews promptly, some may be reviewed before appearing on the site to ensure compliance with these guidelines.

We reserve the right to edit or remove reviews that do not meet these guidelines.

4. Publication and Removal of Reviews

Engravia reserves the right to publish, refuse, or remove any review that violates this policy or that we believe is inappropriate or fraudulent.

You may request the removal of your review by contacting us at contact@engravia.co.uk .

5. Compliance with UK Law

All reviews must comply with UK legal standards, including the Consumer Protection from Unfair Trading Regulations 2008, which prohibit misleading and unfair commercial practices.

Fake reviews, whether positive or negative, are illegal under UK law. Any attempt to manipulate the review system, including posting false reviews or offering incentives in exchange for reviews, will result in removal and potential legal action.

6. Updates to the Policy

Engravia reserves the right to update this policy at any time. Changes will be posted on this page, and continued use of our website implies acceptance of these changes.

By submitting a review on Engravia.co.uk, you agree to adhere to this Reviews Policy.

If you have any questions regarding this policy, please contact us at contact@engravia.co.uk .